DAILY NEWSLETTER | March 14, 2012 | |
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| Advertisement Honda Financial Services Featured at Automotive Customer Centricity Summit | | Integrating Captive Finance Into the Loyalty Equation. OEMs have significantly improved customer retention over the last decade. How have captives contributed to this increased loyalty? | Stephanie LeBlond, Assistant Manager - Sales & Marketing will review how Honda Financial Services is collaborating with Honda to establish a sustainable long-term loyalty strategy.
For more info visit www.tlsummits.com | | | | GMC to market Denali version of Terrain crossover DETROIT -- General Motors is planning to launch an upscale Denali version of the GMC Terrain crossover, Mary Barra, the automaker's senior vice president of product development, said today. Barra also defended GM's decision to suspend Chevrolet Volt ... >> story Published: Mar 14 4:20 pm U.S. Eastern time
| Lexus, Mini top J.D. Power Customer Service Index study DETROIT -- Dealer service departments leave a better impression with customers than their nondealer rivals, and Lexus and Mini continue to do that best, according to a new J.D. Power and Associates study. "Steady improvements in vehicle quality, ... >> story Published: Mar 14 10:25 am U.S. Eastern time
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| | | PHOTO GALLERY Crain hosts industry leaders at Geneva dinner Fiat-Chrysler CEO Sergio Marchionne and Renault Chief Operating Officer Carlos Tavares were among leading auto industry executives who attended a dinner hosted by Keith Crain, chairman of Crain Communications, during the Geneva auto show at the city's Beau Rivage Hotel. Crain Communications publishes Automotive News and Automotive News Europe. >> Photo Gallery | | | | | | | | |
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