WEEKLY: Sidestep Google? Vexed dealers try | Upscale brands lift customer service with new perks and staff training | 2012 lists of 10

WEEKLY NEWSLETTER Dec. 31, 2012

» Tell a colleague about this newsletter    » Open this newsletter in a web browser    » Home page » Webinars » Contact Us ShareThis Click here to view this week's digital edition Newsletters redesigned beginning Jan. 7 Beginning Monday, Jan. 7, readers of Automotive News' e-mail newsletters will receive more streamlined versions aimed at delivering the most important industry news and insight more efficiently. Our weekly e-mail newsletter will become more succinct, with links to the biggest stories from the week's print issue. To see all the stories and the complete layout of the weekly print issue, go to autonews.com/digitaledition. Recipients of our daily e-mail newsletters also will see a more select group of headlines for a quicker review of the day's news. To register for any of our newsletters, go to autonews.com/emailsignup. EDITOR'S PICKS Sidestep Google? Vexed dealers try Retailers seek options for online reviews Eley Duke III, vice president of Duke Automotive, could watch worry-free this year when Google deleted thousands of customer reviews from dozens of de ...  FULL STORY   Luxury race: Who can pamper buyers the most?  North American market sizzles  Time to wrap up another year  Remembering... DEALERS BEST PRACTICES Building buzz via vino Wine shop gives Texas Cadillac dealership a 'luxury personality' Will Churchill was given a perplexed look when he visited the Texas state liquor board to request a license for his dealership. "Uh, why does Frank Ke ...  FULL STORY   2012 by the numbers  Most car buyers like to haggle  Thanks to Kia for a fine gesture AUTOMAKERS AND SUPPLIERS Toyota's still not off the hook Next come the wrongful-death suits Toyota Motor Corp. eliminated a substantial part of the legal hangover from its unintended-acceleration recalls by reaching a settlement worth as much ...  FULL STORY   Where are they now? FINANCE & INSURANCE LETTER TO THE EDITOR Lenders want loyal dealers Regarding "Dealers, lenders: A working relationship" and "What dealers want from lenders" (Dec. 10): Any dealer that has nine to 10 lenders just does ...  FULL STORY  MARKETING 2012 LISTS OF 10 Blunders A look at some of the notable gaffes from the past year. ...  FULL STORY   Marketing moments PEOPLE 2012 LISTS OF 10 Quotables from notables Some of the memorable comments from the past year. ...  FULL STORY   We said hello to...  And for 2013, I do solemnly resolve ...  People to watch  CAFE plan unlikely to change despite EPA chief's departure  Kia Motors promotes chief designer Schreyer DESIGN 2012 LISTS OF 10 10 fine designs Great design is in the details. Here we note 10 fabulous fine points found on production vehicles that were unveiled or went on sale in 2012. ...  FULL STORY  FIXED OPERATIONS Some Volt dealers balk at tool tab Some Chevrolet dealers have stopped carrying the Volt after deciding that their sales didn't justify an additional $5,100 for tools to service the plu ...  FULL STORY  WEBINARS MARKETPLACE JOB LISTINGS Webinar Archives Library   Auto Owner Email Postal and Phone Data-All Verified Media One   LED is repositioning LA for economic success. Louisiana Economic Development   Automotive insight and marketing solutions. Polk   Integrated perspectives into info. and insights. Experian Automotive   Flexible Solutions to Meet Your Needs. QBE FIRST BDC Manager: Vaden Nissan Savannah Location: Savannah, GA, United States Certified salesperson: Mercedes-Benz of Denver CO, United States SERVICE TECHNICIANS: VOLKSWAGEN Location: CO, United States General Manager: Unknown Stafford, VA, United States To view other breaking news stories throughout the day, visit autonews.com To unsubscribe from this email newsletter, or to sign up for more email products, please click here. Automotive News is located at 1155 Gratiot Ave., Detroit, Michigan, 48207