DAILY NEWSLETTER | May 23, 2012 | |
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| Advertisement Joint OEM Dealer Presentation Featured at the TLS Auto Customer Centricity Summit | | | | The Toyota Owner Communication Program – To overcome clutter and market effectively with dealers, Toyota developed a multi-channel, customer-centric owner communication tool where channel, source, and frequency are dictated by the customer. | Toyota & Tustin Toyota will explain how the program reduced marketing costs, increased service revenue, and improved customer satisfaction. | For more info visit www.tlsummits.com. | | | | Defunct auto supplier latest focus of Obama-Romney battle The Obama campaign continued its assault on Mitt Romney’s record at Bain Capital today, as it said the investment firm that Romney founded was responsible for laying off nearly 1,000 employees at a now-defunct Michigan auto supplier. ... >> story Published: May 23 4:23 pm U.S. Eastern time
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| Price | Daily change | 52-week high / low | General Motors | 22.13 | +2.93% | 32.08 / 19.00 | Ford | 10.41 | +2.16% | 14.93 / 9.05 | Top Performers | Price | Daily change | 52-week high / low | Dana | 13.71 | +6.36% | 19.00 / 9.45 | General Motors | 22.13 | +2.93% | 32.08 / 19.00 | Tenneco | 28.60 | +2.58% | 46.49 / 22.47 | Lithia | 25.04 | +2.46% | 27.99 / 13.57 | Lear | 40.55 | +2.45% | 54.90 / 35.60 | Bottom Performers | Price | Daily change | 52-week high / low | Hyundai Motor* | 28.25 | -3.75% | 38.00 / 24.00 | Continental AG* | 85.62 | -2.87% | 110.24 / 52.75 | Volkswagen* | 30.65 | -1.86% | 39.43 / 21.88 | Visteon | 41.30 | -1.38% | 70.48 / 38.32 | BMW* | 26.27 | -1.02% | 35.30 / 19.13 | | | |
| | | | | Lutz talks shop with suppliers Former Chrysler and GM executive Bob Lutz shared some auto-parts tales in an address to suppliers this month. One of them, captured here, illustrates the importance of clear communication when placing parts orders. ... View the video Published: May 23 12:01 am U.S. Eastern time | | | | | | |
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WEBINARS | MARKETPLACE | JOB LISTINGS | Leveraging CRM and New Devices: Improve Lead Conversion and Create the Ultimate Customer Experience May 31, 2 p.m. EDT Using technology to improve the customer sales experience, better reflect the OEM brand, increase lead conversion rates, reduce conversion times and provide end-to-end visibility and ROI measurement for sales and marketing campaigns. Cost: FREE 5 Secrets to a Successful BDC June 5, 2 p.m. EDT Join DMEautomotive VBDC Director Wendy Woodard in a discussion surrounding the sizable impact to your bottom line that missing even just 3 service calls a day can make. Cost: FREE F&I WEEK: The Leading F&I Event of The Year! JUNE 19-21, The 2nd Annual F&I Week is designed to help you maximize F&I operations and profits, and increase customer satisfaction through live educational webinars, real time Q&A, and networking opportunities. All from the convenience of your desk! Cost: FREE Invent the Future: Transparency & Integration July 12, 2 p.m. EDT Technology is driving more transparency throughout the automotive industry, among manufacturers, dealers and consumers. Learn how this can be beneficial to both OEMs and dealers. Cost: FREE
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